Principal – Person Consulting – 2019-Present
Experience Design Lead – Co: Collective – 2017-2019
Experience Design Director – IBM/Havas – 2015-2017
Design Freelance/Consultant – The Barbarian Group, Digitas – 2011-2015
Art Director – Grey Group – 2008-2010
Art Director – Arnold Worldwide – 2007-2008
Hi, I’m Gavin. a design leader and customer experience strategist based in New York. I work at the intersection of business, people and technology – enabling organizations to develop more effective solutions faster and grow their business.
I’m currently building Person, a people-first design company. As a consulting business, we align business, products and services with people’s behaviors, motivations, and aspirations.
I also teach Lean user experience design at Columbia University, helping equip students with the process, skills and tools needed to develop new knowledge-driven digital products.
In the recent past, I was leading Experience Design at Co: Collective, a creative and strategic transformation company. Before that, I worked with IBM on their Cloud product and delivered powerful innovation workshops with IBM Watson. I’ve also taught design at Pratt Institute for 7 years and spoken at education and industry events including Parsons School of Design, Miami Ad School, and others.
Johnson and Johnson
Bye for now,