Gavin

Principal – Person Consulting – 2019-Present
Experience Design Lead – Co: Collective – 2017-2019
Experience Design Director – IBM/Havas – 2015-2017
Design Freelance/Consultant – The Barbarian Group, Digitas – 2011-2015
Art Director – Grey Group – 2008-2010
Art Director – Arnold Worldwide – 2007-2008

Hi, I’m Gavin. a design leader and customer experience strategist based in New York. I work at the intersection of business, people and technology – enabling organizations to develop more effective solutions faster and grow their business.

I’m currently building Person, a people-first design company. As a consulting business, we align business, products and services with people’s behaviors, motivations, and aspirations.

I also teach Lean user experience design at Columbia University, helping equip students with the process, skills and tools needed to develop new knowledge-driven digital products.

In the recent past, I was leading Experience Design at Co: Collective, a creative and strategic transformation company. Before that, I worked with IBM on their Cloud product and delivered powerful innovation workshops with IBM Watson. I’ve also taught design at Pratt Institute for 7 years and spoken at education and industry events including Parsons School of Design, Miami Ad School, and others.

PAST CLIENTS

ACLU
Amex
Citigroup
Citizens Bank
Colgate
Facebook
IBM
Idemia
Johnson and Johnson
Lenovo
Liberty Mutual
MetLife
Pfizer
Samsung
Showtime
Verizon

Say hi! Email me. I like getting messages. Or check me out on Linkedin. That’s okay too.

Bye for now,