Hello, my name is Gavin. I’m an executive, strategist and educator living and working in New York. Everything I do is about creating meaningful human connections.
As a professional practitioner, I have 16 years of experience solving complex business problems with leaders at Fortune 500 companies, including Amex, Carrier, Cisco, Citizens, Fiserv, Henkel, IBM, Metlife, Samsung, Verizon, Visa and others.
I’m a product and experience advisor with Further Advisory. We serve clients in the payments and financial services space and are focused on converting strategic vision into business reality.
I’m currently building Person, a people-first design consultancy. As a boutique consultancy, we create adaptive strategies that accelerate your business and drive new growth.
As an educator, I also teach a digital product and entrepreneurship class at Columbia University with my colleague Ralph Poole, helping equip students with the process, skills and tools needed to develop new knowledge-driven digital products.
In the recent past, I was leading Experience Design at Co: Collective, a creative and strategic transformation company where I lead experience design for Metlife and IBM’s GTM strategy for Enterprise Blockchain. Before that, I worked with IBM on their Cloud product and delivered powerful innovation workshops with IBM Watson. Previously, I taught design at Pratt Institute, my alma mater, for 7 years and speak at education and industry events.
Principal – Further Advisory – 2023-Present
Managing Partner, President – Person Consulting – 2020-Present
Experience Design Lead – Co: Collective – 2017-2019
Experience Design Director – IBM – 2015-2017
Consultant – Samsung, Amex, The Barbarian Group, Digitas – 2011-2015
Art Director – Grey Group – 2008-2010
Art Director – Arnold Worldwide – 2007-2008
Johnson and Johnson